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Company Websites: A tool for the job seeker

by Kathy Bornheimer

Web sites are like parking lots these days - most companies have them. In fact an organization today is probably more apt to have a Web site than a parking lot.
Whether it's IBM or "No One's Ever Heard of Us, Inc.", companies typically develop Web sites to advertise or educate customers.
For job seekers and career advancers who can find their way around a computer mouse, an organization's Web site can provide a wealth of information to assist in effective job search. This additional source can enable job seekers to find material or contacts to utilize in networking.
It's quite easy to obtain a company's Web address these days. Often it's at the bottom of a published want ad or on an employee's business card or sales literature. If these are not available, you can try, www."companyname".com, or if all else fails, you can just call them up and ask them.
The quality of the information varies with each organization. Often, smaller employers have better Web sites than the bigger companies do. How user-friendly a site is deemed is determined by how easy it is to navigate around in order to obtain information.

Key components
The basic set-up of most Web sites contains the following sections: "Home", "Company Information and History", "Jobs or Careers"," Products and Services", "Sales", "In the News", "Site Map" and "Contact Us". The wording varies, but the premise is fairly consistent. Occasionally some will include links to complimentary or related Web sites.
Going to the "Jobs or Careers" section can be a good start, and you may want to return to that section again after you've reviewed the rest of the site. Even if you don't fit any of the jobs listed it doesn't mean that you don't fit into the organization. Certain skills or job functions are applicable to multiple fields or industries.
You will get an idea of the general requirements needed for specific positions in this section. So read through the job write-ups regardless of the job title. These are leads or idea generators to start your legwork.
The next section to visit is "Company Information and History". It may be individual sections or in composite form. It's always good to know how and when a company started. Historical markers such as mergers, acquisitions, product/market introductions or expansions are listed here. Frequency or time lines of events can provide valuable insight to a company's past and possible future. This is also instrumental in seeing recent activities, especially frequency over the last five to 10 years.
What you're keying into is a company's growth and ability to adapt and progress. How this is achieved is also vital - using innovation and creativity or merger and acquisition. Other bits of information usually found here are the corporate culture and philosophy or mission statement.
The "Products and Services" section provides the most information as to your matching the organization's culture. You'll be able to see if your experience is needed or compatible. This information is used when approaching people who work there during your networking phase.
If you have a strong background in the product, service or industry, use that strength to talk shop once you've found the potential hiring manager. If you have related experience use the commonalties where applicable.
In the "Sales" section you'll find out the parameters of their customer base. This could be geographical, industry-specific or information about distributors, other divisions and subsidiaries, or the parent company.
Press Releases or "In the News" is the best part. Often this information is dated and is recent - less than two years old. It can be business related, product introduction or development, new personnel or promotions, industry awards/recognition, or upcoming events (community-related, training or trade shows). In many Web sites this is where you'll be able to gather contacts. The information here often provides you with the perfect excuse to contact an individual.

What to look out for
One very important thing to look for is the age of a job listing on the Web. Some can be as old as six months to two years if the Web site is not updated frequently.
And not all Web sites are user-friendly. Specific categories may not be directly evident. Very few are developed with recruitment as a primary goal. The exceptions of course are search firms or employment agencies. It is advisable to go into these sites also, since you may find your next job this way.
There are no set rules when using Web sites to research specific companies. Remember that the primary purpose of the information they're providing is to obtain customers and increase sales. It's up to the savvy job seeker to use this material to obtain applicable information and contacts. You must be able to present yourself in a professional, logical manner in order to be successful with the people that you eventually talk with.
Your success can be determined by the quality and thoroughness of a company's Web site. Ruling out a company as a potential employer is also possible after reviewing their site.
Don't expect to get that perfect job by simply submitting your resume online or traditionally to a posted position. How to follow up on that submittal is still important. Always make sure that your resume is received. Don't assume anything.
Extra effort is still needed in getting to the person who can determine if you're a good match for their needs. You have to be able to find the hiring manager and present your qualification in a concise manner. The more you know about the company that he/she works for will enable you to accomplish this goal. Using the Internet just speeds up this process.
And don't become overly focused on just surfing the web. It's easy and it's fun, but connecting with people is still where the results are achieved.

Kathy Bornheimer is president of KB Associates Human Resource Development in Milwaukee. She can be reached at 414-475-5957.

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